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FAQS

All the little details below may answer some of the questions you have regarding our indoor sleepover parties. If you have any other queries, please contact us and we will be happy to help.

What age range are the sleepover teepees suitable for?

For sleepover parties, we recommend the teepees are used by children over the age of 5 and are suitable for up to 13-year-olds. Children must be supervised at all times by a responsible adult, usually the parents of the party host.

What areas do you cover?

We are based in Ipswich. We cover Ipswich and the surrounding areas. We cater up to 10 miles from IP1 postcode free of charge. Thereafter a mileage fee of 50p per mile applies.

What is included in the price for an indoor sleepover?

Each child will have an individual teepee with fully made up bed including mattress, pillow and bedding. Each teepee will be accessorised as per the chosen theme. Complimentary delivery & set up is included on the day of the party with collection the following day, within a 10 mile radius of IP1. Thereafter a small mileage fee applies.

How much space is required for an indoor sleepover?

Each A-frame teepee tent is 119cm (length) x 86cm (width). The breakfast tray is usually added to the end of the bed and is an additional 56cm x 36cm but we can put it on the bed if space is limited. You should consider the area around the teepee tents to ensure children have space to move around. We require you to ensure all furniture is moved so that we have space to set the tents up on the day of the party.

How long does it take to set up?

Set up and styling usually takes between 60-90 minutes, depending on how many teepees are being set up. Please ensure parking close to the house is available and access to where we are setting up is clear.

What is the hire period?

Everything included in the package will be delivered and set up one day then packed away and collected the next day.

Can the teepee tents be used outside?

No, the teepee tents are for indoor use only.

How are the teepee tents cleaned?

All bedding, mattress protector, pillow case and protectors are laundered after each use. The tent covers are all removable and washable. Trays and other items are cleaned and disinfected.

Do I need a power supply?

No, our fairy lights and lanterns are battery operated.

What are your payment terms?

We require a deposit of £30 (non-refundable) to confirm your booking and party date. This is due within 48 hours of holding a date for your booking to be confirmed. The remaining balance is to be paid for in full no later than 14 days before the party date. A £50 security deposit will be added to your final balance, which will be refunded once the equipment has been collected undamaged and fully tested (usually within 48 hours). Costs for the replacement of any damaged items supplied or breakages will be deductible from this deposit.

What happens if something gets damaged?

We accept there will be some minor wear & tear. Due to the nature of our business we take great care in looking after our party supplies and ensuring they are supplied in fantastic condition. Should an incident occur where any of our supplied items get damaged there will be a charge for replacements.

What is your cancellation policy?

We understand that things do not always go to plan and there may be a need for you to change the date or even cancel your booking. If this happens, please let us know as soon as you can and we will see what we can do to help. Unfortunately, the security deposit is non-refundable if you cancel your booking.

Do you have insurance?

Yes, we have £1million public liability insurance.

FAQs: More Info
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